Before You Book

Rental Requirements

Know before you go. Here's everything you need to have ready to rent with us — no surprises at pickup.

We keep our requirements simple and straightforward. Meet these criteria and you're good to go. Questions? Call us at 855-507-8963.

What You Need to Rent

All items below must be satisfied at the time of pickup.

Minimum Age

Required

You must be at least 21 years old to rent.

  • Minimum rental age is 21 years old
  • Renters ages 21–24 are subject to a $15/day young driver surcharge
  • There is no maximum age limit
  • Age is verified at pickup via government-issued ID

Valid Driver's License

Required

A valid, unexpired driver's license must be presented at pickup.

  • U.S. driver's license must be valid and unexpired
  • International licenses are accepted when accompanied by a valid passport
  • License must be in the renter's name — no exceptions
  • Digital/photo copies are not accepted; physical license required

Auto Insurance

Required

Proof of personal auto insurance is required at pickup.

  • Active personal auto insurance policy required
  • Insurance card must be presented at pickup
  • No personal insurance? Add our Collision Damage Waiver (CDW) for $18/day
  • CDW covers collision damage only — not liability or personal injury
  • Credit card rental coverage may be accepted — confirm with your card issuer

If you're unsure whether your policy covers rental vehicles, call your insurer before booking.

Security Deposit

Refundable

A refundable security deposit is required to confirm your reservation.

  • Nissan Altima SL: $200 deposit
  • Dodge Grand Caravan SXT: $250 deposit
  • Deposit is held on your credit or debit card
  • Released within 3–5 business days after vehicle return
  • Deposit may be applied toward damages if applicable

Deposit is fully refundable if you cancel at least 24 hours before your pickup time.

Payment Method

Required

We accept major credit and debit cards.

  • Visa, Mastercard, American Express, and Discover accepted
  • Debit cards accepted with valid ID
  • Cash payments are not accepted
  • Card must be in the renter's name
  • Prepaid cards are not accepted for the security deposit

Mileage Policy

Included

150 miles per day included with every rental.

  • 150 free miles per day included
  • Weekly rentals: 1,050 free miles included
  • Monthly rentals: 3,000 free miles included
  • Excess mileage charged at $0.25 per mile
  • Out-of-state travel requires prior written approval

Fuel Policy

Full-to-Full

Vehicle is provided full. Return it full.

  • All vehicles are provided with a full tank of gas
  • Vehicle must be returned with a full tank
  • Refueling fee if not returned full: $6.50/gal + $15 service fee
  • No prepaid fuel option is available
  • Fuel receipts are not required but recommended

Additional Drivers

Optional

Additional drivers can be added for $10/day.

  • Additional drivers must be registered at pickup
  • Each additional driver: $10/day
  • All drivers must meet the same age and license requirements
  • Unlisted drivers are not covered under the rental agreement
  • Spouse or domestic partner may be added at no charge with proof

Prohibited Uses

The following uses are strictly prohibited and may result in immediate termination of the rental agreement.

Driving under the influence of alcohol or drugs
Transporting the vehicle outside the U.S. without written approval
Using the vehicle for commercial purposes or rideshare (Uber, Lyft, etc.)
Allowing an unlisted driver to operate the vehicle
Towing or pushing any trailer, vehicle, or object
Smoking or vaping inside the vehicle
Transporting pets without prior approval
Off-road or racetrack use

What to Bring at Pickup

1
Valid, unexpired driver's license (physical copy)
2
Auto insurance card (or be ready to add CDW)
3
Credit or debit card for deposit
4
Booking confirmation number
5
Passport (if using an international license)

Ready to Book?

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